SriLankan Airlines BOM Terminal – Chhatrapati Shivaji Maharaj International Airport

At the SriLankan Airlines BOM Terminal, passengers get ready to board their flight by completing a series of pre-flight activities. A traveler starts off by checking in at the airline counter, providing a valid identification card, and collecting a boarding pass. From thereon, they submit checked baggage, clear security screening, and head towards the departure hall.

While waiting for the flight, passengers can spend time at the shopping mall, exploring from luxurious clothing brands to duty-free stores. After breezing through the security checkpoint, treat yourself to a delicious meal at the food court. Need to stay connected? Enjoy the free WiFi network and charging stations at the terminal. 

SriLankan Airlines Chhatrapati Shivaji Maharaj International Airport Terminal Information

SriLankan Airlines BOM Terminal

Have you booked your flight tickets with Sri Lankan Airlines from the Chhatrapati Shivaji Maharaj International Airport? If so, here are some key details you should be aware of for a seamless journey. So, read the table attentively.

Airport NameChhatrapati Shivaji Maharaj International Airport
Airport AddressMumbai, Maharashtra 400099
Contact Number02266851010
Terminal CodeTerminal 2
Arrivals TerminalTerminal 2
Departures TerminalTerminal 2
Airport CodeBOM
IATA CodeBOM
ICAO CodeVABB
Ticket Counter HoursDaily 24 Hours
Official Websitewww.srilankan.com
Online Check Inwww.srilankan.com/online-checkin
Facebookwww.facebook.com/flysrilankan
Instagramwww.instagram.com/srilankanairlinesofficial
Twitterx.com/flysrilankan

Which Terminal is used by Sri Lankan Airlines at BOM Airport? 

At the Chhatrapati Shivaji Maharaj International Airport, Sri Lankan Airlines functions out of Terminal 2. While Terminal 2 handles both the national and international flights, the mentioned airline primarily flies to Colombo–Bandaranaik, which is the main international airport of Sri Lanka. If you are also planning a trip to India’s neighboring country with SriLankan Airlines, please allow ample time for flight formalities for international travel.

Services Provided By SriLankan Airlines BOM Terminal

Knowing only the arrival and departure terminals will not guarantee a prosperous journey. Passengers should also be aware of the conveniences available at the gateway, which can further enhance their travel experience to make it more comfortable. Hence, read on.

Check-in countersSelf-service kiosksBaggage services
Security screeningLounge accessGate information 
Flight status updatesBoarding information Ticket counters
Information desk Currency exchange Lost and found 
Unaccompanied minorCar rental servicesAccommodations 
Wifi accessCharging stations Kids play area 
Shopping mallsRestrooms and showersQuiet zones 
Medical services Baggage carts Pet travel service 

Customer Service Desk 

At the SriLankan Airlines BOM Terminal, travelers will come across a customer service desk. It is located on level 3 of Terminal 2, where travelers can visit to resolve their queries. From ticketing issues to check-in concerns, all your questions will be answered promptly and thoroughly. Additionally, please feel free to inquire about SriLankan Airlines’ baggage allowance, which will help make your journey hassle-free.  

Report Missing Items

During an aviation trip, it is very common to misplace an item while exploring the terminal. But, instead of getting panicked, you can simply head to the lost and found counters at Terminal 2. Wanna know why? This is because the officials will file a report immediately and begin an investigation as soon as possible. Please take care to explain your belongings clearly to the professionals.

Free Wireless Internet 

You read that right. At the SriLankan Airlines BOM Terminal, travelers will enjoy exceptional WiFi services available in both the arrival and departure areas. Thus, if you want to upgrade your reservations online or go ahead with web check-in, you can always use the WiFi services at Terminal 2. To learn the password, please do not hesitate to speak with the staff.

Special Assistance  

Many travelers, who often require some form of assistance, frequently feel discouraged from embarking on an aviation journey. But it does not mean that they remain like that forever. That is why, at the SriLankan Airlines BOM Terminal, there are some of the unique facilities for such travelers, such as wheelchairs and other mobility devices. One can book special assistance at the dedicated counters. 

Chhatrapati Shivaji Maharaj International Airport & Map

Conclusion

Before starting your trip, be sure to find the correct answer to “What terminal is SriLankan Airlines BOM?” For specific queries, connect with the airline representatives. 

Frequently Asked Questions: 

What terminal is SriLankan Airlines at the BOM Airport?

At the Chhatrapati Shivaji Maharaj International Airport, Sri Lankan Airlines operates from Terminal 2. 

What aircraft are included in the list of SriLankan Airlines’ fleet?

The aircraft in the SriLankan Airlines fleet are the Airbus A320-200, Airbus A321neo, Airbus A330-300, Airbus A320neo, and Airbus A330-200.

When does the check-in for international flights begin in Sri Lankan Airlines?

The check-in for international flights begins 3 hours before departure time in SriLankan Airlines.

Is there a currency exchange counter at the SriLankan Airlines BOM Terminal?

Yes. The SriLankan Airlines BOM Terminal comprises currency exchange counters, which are a necessity for international journeys.

Where is the head office of SriLankan Airlines?

The head office of SriLankan Airlines is at Airline Centre Bandaranaike International Airport, Katunayake, Sri Lanka. 

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