British Airways LHR Terminal – Heathrow Airport
Arriving at the boarding gate feeling stressed isn’t the best start to a journey. Shed your worries and energize yourself for the adventures by utilizing the amenities at British Airways Heathrow Terminal. It is a space where you can relax, enjoy, and recharge. Need assistance or have questions? The service desk staff has got your back. They are ready to provide updates on your flight, clarify airline policies, or offer any special help you might require. Plus, with entertainment at your disposal, the wait becomes part of the fun. This ensures your travels remain smooth and enjoyable from the moment you step into the terminal.
LHR Airport Details
Navigating through LHR Airport is streamlined by clear signage and an array of facilities designed to assist travelers. Familiarizing yourself with your terminal and the airport’s layout in advance can significantly ease your movement and reduce transit times.
| Airport Name: | London Heathrow Airport (LHR) |
| IATA Code: | LHR |
| ICAO Code: | EGLL |
| Arrival Terminal: | Terminal 3 and Terminal 5 |
| Departure Terminal: | Terminal 3 and Terminal 5 |
| Airport Code: | LHR |
| Type: | Public |
| City: | London |
| Country: | UNITED KINGDOM |
| Contact No: | +44 844 335 1801 |
| Ticket Counter Hours: | Daily 24 Hours |
| Official Site: | www.britishairways.com/ |
| YouTube Page: | www.youtube.com/@BritishAirways |
| Facebook Page: | www.facebook.com/britishairways |
| Twitter Page: | twitter.com/British_Airways |
| Instagram Page: | www.instagram.com/british_airways/ |
Get Assistance at Service Counters
At British Airways Heathrow International Terminal, passengers can find guidance at every turn. Check the table below and make your experience
| Reservation Desks | At the British Airways reservation desks located at Heathrow Airport, passengers can receive comprehensive assistance for various travel concerns. Whether it’s resolving issues related to flight tickets, addressing inquiries about flight statuses, managing booking amendments, or processing cancellations and refunds, the skilled staff at these desks are equipped to handle all queries efficiently. Flight TicketFlight StatusCancel Flight Manage BookingsVisa & PassportsAirfare RefundsWiFiLost Luggage Wifi Seat SelectionUnaccompanied MinorTraveling with PetsExcess Baggage AllowanceUpgrade to PremiumWheelchair AssistanceMedical AidPre-Book MealsTravel InsuranceUsage of MilesDeals & Discounts |
| Check-in Counters | The British check-in counters at LHR are the spots to make the boarding process easier for travelers. Here, passengers can complete their check-in, drop off their baggage, and receive their boarding passes. For those looking to save time, British Airways also offers the convenience of check-in kiosks directly at the airport. Additionally, passengers have the option to check in online in advance, making their journey even smoother by bypassing the need to queue at traditional counters. |
| Information Booths | Flying first-time from LHR? Information booths serve as crucial points for passengers in need of specific details about their travel. At these booths, travelers can inquire about the terminal assigned to their British Airways flights, get directions within the vast airport, and find out info on parking and transportation options. These booths also offer guidance on the various facilities available at the airport. |
Benefits at British Airways Terminal Heathrow
| Reservation Desks | At the British Airways reservation desks located at Heathrow Airport, passengers can receive comprehensive assistance for various travel concerns. Whether it’s resolving issues related to flight tickets, addressing inquiries about flight statuses, managing booking amendments, or processing cancellations and refunds, the skilled staff at these desks are equipped to handle all queries efficiently. Flight Ticket Flight Status Cancel Flight Manage Bookings Visa & Passports Airfare Refunds WiFi Lost Luggage Wifi Seat Selection Unaccompanied Minor Traveling with Pets Excess Baggage Allowance Upgrade to Premium Wheelchair Assistance Medical Aid Pre-Book Meals Travel Insurance Usage of Miles Deals & Discounts |
| Check-in Counters | The British check-in counters at LHR are the spots to make the boarding process easier for travelers. Here, passengers can complete their check-in, drop off their baggage, and receive their boarding passes. For those looking to save time, British Airways also offers the convenience of check-in kiosks directly at the airport. Additionally, passengers have the option to check in online in advance, making their journey even smoother by bypassing the need to queue at traditional counters. |
| Information Booths | Flying first-time from LHR? Information booths serve as crucial points for passengers in need of specific details about their travel. At these booths, travelers can inquire about the terminal assigned to their British Airways flights, get directions within the vast airport, and find out info on parking and transportation options. These booths also offer guidance on the various facilities available at the airport. |
You need more than which terminal is British Airways at LHR to relieve your worries. Your need to explore further services available to make your journey luxurious. Terminals 3 and 5 are fully equipped to cater to all your travel needs.
| TSA Pre-Check | Pet Relief Area | Digital Maps | Financial Services |
| Spa | Charging Ports | Cars Rental Service | Baggage Trolleys |
| Parking Facility | VIP Lounge | Ground Transport | Baby Room |
| Checkweigher | Massage Center | Immigration and Customs | Water Dispensers |
| Vending Machines | Kids Play Area | Telephone & Internet Booth | Restaurants &Bars |
| Auto-Scanners | WiFi Service | Wheelchair Aid | Toilet |
| Charger Battery | Duty-free | Escalator | Shops |
| Animal Quarantine | Smoking Zone | Luggage Wrapping Service | Lift |
Food Outlets
At British Airways LHR Terminal, you will find a variety of food outlets to suit every taste. From gran and go to sit-down meals, the terminals offer passengers plenty of options to grab a bite before their flight.
| Terminal 3 | ||
| Black Sheep Coffee | Joe’s Coffee House | The Oceanic |
| Caffè Nero | Pret A Manger | Wagamama |
| Caviar House & Prunier Seafood Bar | Spuntino | YO! |
| The Curator | The Evergreen Bar & Restaurant | |
| Terminal 5 | ||
| Fortnum & Mason Bar | Pilots Bar and Kitchen | The Globe |
| Costa | Pret A Manger | Vagabond |
| Caffè Nero | Starbucks | Wagamama |
| Caviar House & Prunier Seafood Bar | The Crown Rivers Wetherspoon | Gordon Ramsay Plane Food |
| Giraffe | itsu | |
Retail Stores
In the retail areas of the British Airways Heathrow Airport Terminals, you will come across a wide selection of stores offering the latest fashion from top brands, a new book for your flight, the latest gadgets, the perfect pair of shoes, sunglasses, stylish accessories, and much more. Check the table below: there’s something for every shopper!
| Terminal 3 | ||
| Accessorize | Excess Baggage Company | Ladurée |
| Boots | Fendi | Louis Vuitton |
| Boss | Glorious Britain | M&S Simply Food |
| Bulgari | Gucci | Moncler |
| Burberry | Harrods | Paul Smith |
| Cartier | Haute Perfumerie | Sim Local |
| Case | Hermes | Sunglass Hut |
| Chanel | InMotion | Sunglasses Boutique |
| Dior | Jo Malone | Superdry |
| Tiffany & Co | Kurt Geiger | Ted Baker |
| Travelex | WHSmith | The Bookshop by WHSmith |
| Watches of Switzerland | World Duty-Free | World of Whiskies |
| Terminal 5 | ||
| Fortnum & Mason | Harrods | Hermes |
| Glorious Britain | Bulgari | InMotion |
| Gucci | Burberry | JD Sports |
| Accessorize | Candles & Oud | Kurt Geiger |
| Aspinal of London | Cartier | Louis Vuitton |
| Boggi Milano | Case | M&S Simply Food |
| Boots | Caviar House and Prunier | Orlebar Brown |
| Boss | Chanel | Paul Smith |
| Bottega Veneta | Collection | Penhaligon’s |
| World of Whiskies | Dior | Prada |
| Watches of Switzerland | Excess Baggage Company | Reiss |
| WHSmith | World Duty-Free | Rituals |
| Rolex | Smythson | Tiffany & Co |
| Sim Local | Sunglass Hut | Travelex |
| The Bookshop by WHSmith | Ted Baker | The Macallan |
Travelers Lounges
The lounges at the British Airways LHR Terminal are well-designed with your comfort and convenience in mind, offering wallet-friendly options for everyone. Within these lounges, you will find a variety of facilities, from a range of food and beverages to digital reading materials, a relaxing environment, free Wi-Fi, cozy couches, and much more.
| Terminal 3 | ||
| Lounge Name | Timings | Facilities |
| Club Aspire | 05:00 – 22:00, daily | Relaxing environmentComplimentary light meals and snacksRange of soft and alcoholic drinksDigital reading materialsUnlimited Wi-Fi and charging facilitiesQuiet zone and business facilities availableExcellent runway viewsPrices from £34.99 per person |
| No.1 Lounges | 05:00 – 22:00, daily | Peaceful, relaxing environmentComplimentary light meals and snacksMovies and major sports games availableRange of soft and alcoholic drinksUnlimited Wi-Fi and chargingAccess to over 7,000 digital newspapers and magazinesQuiet zone and business facilities availableExcellent runway viewsPrices from £34 per person |
| Terminal 5 | ||
| Lounge Name | Timings | Facilities |
| Plaza Premium Lounge | 04:45 – 21:30, daily | Spacious, peaceful atmosphereTailored food and drink serviceUnlimited Wi-Fi and charging facilitiesShower facilitiesPrices from £35 per person |
| Club Aspire | 05:00 – 21:00, daily | Relaxing environmentUnlimited Wi-Fi and charging facilitiesDigital reading materialsComplimentary light meals and snacksRange of soft and alcoholic drinksQuiet zone and business facilities availableShowers (£20 per person)Excellent runway viewsPrices from £39.99 per person |
Vehicle Parking
British Airways Heathrow Terminal offers a variety of parking options to its guests. The airport officially manages all the parking lots, ensuring well-lit, secure, and regularly patrolled areas. These parking spaces are wheelchair-friendly and budget-friendly. Plus, for added flexibility, free cancellations are offered up to two hours before your scheduled arrival time.
| Parking Options | ||
| Short Stay | Valet Parking | Business |
| Meet & Greet | POD Parking (T5) | Long Stay |
Transportation
Getting around is a cakewalk with the array of transportation options available at British Airways Terminal Heathrow. Whether you are hopping on a bus, catching a train, or grabbing a taxi, you will find that fares are surprisingly affordable. These convenient modes of transport ensure that you can easily reach your destination without any hassle.
| Transportation Options | ||
| Rental Cars | Bus | Coach |
| Minicab | Train | Passengers Pick-ups |
| Passenger Drop-off | Taxi | |
British Airways LHR Heathrow Airport Location Map
Ending it!
At the British Airways Terminal Heathrow, you will find everything you need for a smooth journey. Simply reach out to their friendly representatives with any questions you might have, and they will take the most appropriate steps to resolve them immediately. So, embrace this effortless path to an extraordinary flying experience.
Commonly Asked Questions:
British Airways primarily operates from Terminal 5 at Heathrow, although some flights may also depart from Terminal 3 and Terminal 5.
It is recommended to arrive at least 3 hours before your scheduled departure time for international flights and 2 hours for domestic flights.
Yes, British Airways offers luxurious lounge facilities at Terminal 5 for eligible passengers, including first and business-class flyers.
Yes, for certain flights, British Airways offers evening before-bag drop services at Heathrow Terminal.
Heathrow is well-connected by the Heathrow Express train, local buses, taxis, and the London Underground Piccadilly Line.
Yes, eligible British Airways passengers can access Fast Track Security lanes at Heathrow to expedite their journey through the airport.
British Airways customer service desks are located throughout Terminal 5 and Terminal 3, ready to assist with any inquiries or issues.
Yes. Passengers can use the free WiFi at British Airways Heathrow Airport Terminal.
Latest Pages
